Terms of Service

1. Acceptance of Terms

By accessing and using the PixelVault Gaming website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms constitute a legally binding agreement between you and PixelVault Gaming.

2. Company Information

PixelVault Gaming is a gaming console retailer operating in India with the following details:

3. Products and Services

PixelVault Gaming specializes in the sale of mobile and compact gaming consoles, including but not limited to Nintendo Switch, Steam Deck, handheld retro gaming devices, and related accessories. All products are subject to availability and manufacturer specifications.

4. Orders and Payments

4.1 Order Processing

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.

4.2 Pricing

All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated. Prices are subject to change without notice. We strive to ensure pricing accuracy but reserve the right to correct any pricing errors.

4.3 Payment Methods

We accept major credit cards, debit cards, UPI, and other payment methods as displayed during checkout. Payment is due at the time of order placement.

5. Shipping and Delivery

We provide shipping services across India. Delivery times and costs vary based on location and shipping method selected. Risk of loss and title to products pass to you upon delivery. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

6. Returns and Refunds

6.1 Return Policy

You may return unopened products in original packaging within 30 days of delivery for a full refund. Products must be in new, unused condition with all accessories and documentation included.

6.2 Refund Processing

Approved refunds will be processed within 7-10 business days to the original payment method. Return shipping costs are the responsibility of the customer unless the return is due to our error.

7. Warranty

All products come with manufacturer warranties. We facilitate warranty claims but are not responsible for warranty terms, which are set by individual manufacturers. Extended warranty options may be available for certain products.

8. User Conduct

You agree to use our services only for lawful purposes and in accordance with these terms. You will not:

• Use our services for any fraudulent or illegal activities
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Upload or transmit harmful code or content
• Violate any applicable laws or regulations

9. Intellectual Property

All content on our website, including text, images, logos, and software, is the property of PixelVault Gaming or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without written permission.

10. Limitation of Liability

To the maximum extent permitted by law, PixelVault Gaming shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid for the specific product or service giving rise to the claim.

11. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

12. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

14. Contact Information

For questions about these Terms of Service, please contact us: